Delivery platform Foodpanda has expanded its partnership with Toku Ltd, a Singapore-headquartered AI customer experience platform, by deploying Toku Contact Centre in Cambodia and Laos. Toku said the system has been operating in both markets since 8 September 2026.

The platform supports inbound and outbound calls handled by agents at Foodpanda’s agency in Cambodia and Laos.

Toku said using the same platform across markets gives Foodpanda consistent reporting and performance metrics and reduces the number of voice technology vendors it needs to manage.

Separately, Atlassian says Foodpanda parent Delivery Hero has centralized 40,000 employees on one internal platform. The supplied sources do not establish a connection between that setup and this rollout.

A Delivery Hero job listing describes a regional commercial role covering Cambodia, Laos, and Myanmar, but does not confirm how operations in those markets are managed.

A June report says Cambodia is introducing regulations for information technology and communication equipment. The supplied sources do not show any impact on this deployment.

🔗 Source: Toku Ltd

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