Indonesia

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Cut the chitchat: can AI help me or not?

Cut the chitchat: can AI help me or not?

In today’s newsletter, we dig into mistakes when using customer service chatbots and Indonesia’s plan to bring AI to schools.
Jofie Yordan · · 6 min read
Blibli posts 14% revenue growth in 2024
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Blibli posts 14% revenue growth in 2024

Blibli’s direct sales business grew 66% to 859 billion rupiah (US$51.89 million).
Grace Priscilla Teo · · 1 min read
IPhone 16 to be available in Indonesia from Apr. 11
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IPhone 16 to be available in Indonesia from Apr. 11

The iPhone 16 series will include the iPhone 16e, a new entry-level model for budget-conscious users.
Diya Lal · · 2 min read
Grab Indonesia launches new feature for easier bill payments
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Grab Indonesia launches new feature for easier bill payments

Users can send payment requests through messaging platforms like WhatsApp.
Minh Le · · 2 min read

WeLab banks on SEA for growth

In The Top Up this week, we analyze WeLab’s Southeast Asian digibank ambitions and look into Bank Jago’s growth.
Miguel Cordon · · 4 min read
  • News

Grab seeks $2b loan for potential GoTo acquisition, sources say

This comes as Grab conducts due diligence and discusses a deal structure that could value GoTo at over US$7 billion.
Aiko Gao Ishida · · 1 min read

Shopee drops J&T Express’ standard, economy deliveries in Indonesia (update)

The change will be implemented in April, though J&T Cargo – a separate offering – will still be present on the marketplace.
Jofie Yordan · · 2 min read
  • News

Shareholders approve XL Axiata, Smartfren merger

The new entity, XLSmart, will serve over 94.3 million subscribers and generate US$2.76 billion in revenue.
Naomi Li Gan · · 2 min read
  • News

ID minister to summon ride-hailing firms over $3 Eid bonus complaints

The Ministry of Manpower will investigate the issue before the Eid al-Fitr holiday.
Naomi Li Gan · · 1 min read
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Indonesia’s stock plunge isn’t tech’s problem – yet

Tech firms are largely immune from the IDX’s 6% plunge or the weak rupiah. But the picture on the ground is mixed.
Putra Muskita · · 6 min read